Our technical team possesses core technologies and experience in lean production. The technical chief engineer and the team have over 20 years of experience in development and design, enabling us to provide sound technical support and solutions to help customers achieve efficient production.
Online Consultation and Technical Support
Providing clients with immediate technical advice and problem-solving through email, phone, or online chat tools.
Remote Troubleshooting
Assisting clients in diagnosing equipment failures and providing solutions using video calls or remote desktop sharing tools.
Online Training and Guidance
Offering training on equipment operation and maintenance through video conferencing.
Software Updates and Upgrades
Remotely pushing software updates to ensure clients' devices run on the latest and stable systems.
Remote Monitoring and Maintenance
Using IoT technology to monitor equipment status remotely, predict potential issues, and perform maintenance in advance.
Electronic Manuals and Resource Library
Providing online access to product manuals, operation videos, frequently asked questions, and other resources.
Order Processing and Logistics Tracking
Remotely handling clients' order requirements and offering logistics tracking services to ensure timely delivery of equipment.
Market Analysis and Recommendations
Providing industry trend analysis to help clients understand market demands and optimize product selection.
86-13584767515
86-0515-89500828
zhouhongwei@jiangsugist.com
No. 1, Industrial Concentration Area, Wulie Town, Dongtai City, Jiangsu Province
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